Hotel guest
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Hotel guest sues after finding strange man in bed
USAtoday.com Travel - Top Stories &bull Jan 9, 2012
While on a business trip in Helsinki last year, a 30-year-old female former investment banker living in New York says she was the victim of a sexual assault inside her locked luxury hotel room, a new lawsuit filed in New… Full Story »
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Are You a Repeat Hotel Guest Like Jennifer Aniston?
Hotel Chatter &bull Dec 2, 2011
The pair, both casually dressed, looked cozy as they dined at the Sunset Tower Hotels Tower Bar. A witness in the restaurant said, They sat in a corner table overlooking the city, deep in conversation and holding hands under the… Full Story »
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Topics:
- Hotel guest
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America 10 Best Hotel Restaurants
Frommer's Travel &bull Sep 28, 2011Even if you're not a hotel guest, you'll want to make a detour to these best hotel restaurants in America. Remember to leave room for dessert. Full Story »
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Topics:
- Room
- Hotel
- Hotel guest
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Hotel guest bumped into an inferior place
Chicago Tribune Travel &bull Aug 31, 2011
I made a reservation at a Fairfield Inn in Philadelphia earlier this year. I prepaid for two nights and received a confirmation. The day before I left - six months after I made the reservation - I got an email from a manager at the Fairfield, saying that they were… Full Story »
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Hilton Worldwide's Brands Awarded Top Rankings by J.D. Power and Associates
Business Wire Travel News &bull Jul 20, 2011
MCLEAN, Va.--(BUSINESS WIRE)--Today, Hilton Worldwide announced that two of its 10 distinct brands landed top honors in the J.D. Power and Associates 2011 North America Hotel Guest Satisfaction Index StudySM. Embassy Suites Hotels achieved the highest ranking in the "Upper Upscale Segment," its ninth top ranking in the study throughout the past 12 years. Homewood Suites by Hilton was awarded the highest ranking in the "Extended Stay Segment" - the eighth award in 10 years for the… Full Story »
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Study: Hotel guest satisfaction drops
CNN.com Travel &bull Jul 20, 2011
Guests have rising expectations for hotels, but their overall satisfaction with their home away from home is dropping, a new survey finds. Full Story »
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Topics:
- Hotel guest
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Hotel guests OK with costs, less so with service
MSNBC Travel &bull Jul 20, 2011
If you've found yourself unhappy about the service and amenities at a hotel recently, you're not alone. According to the just-released J.D. Power and Associates 2011 North America Hotel Guest Satisfaction Index Study, hotel guests are more upset about their… Full Story »
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New poll studies travelers' interactions with hotel staffers
USAtoday.com Travel (Hotels) - Top Stories &bull Jul 20, 2011
Traveler @LinHumphrey told me that most often, he speaks with the host at his hotel's executive lounge. Traveler @RoniWeiss told me he takes time to speak with housekeepers. I don't want to be that guy," he wrote. Traveler Nestor Lara-Baeza… Full Story »
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More than a third of hotel guests don't interact with staff after check-in
USAtoday.com Travel - Top Stories &bull Jul 20, 2011
Traveler @LinHumphrey told me that most often, he speaks with the host at his hotel's executive lounge. Traveler @RoniWeiss told me he takes time to speak with housekeepers. I don't want to be that guy," he wrote. Traveler Nestor Lara-Baeza… Full Story »
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Guests happier with hotel prices despite rising rates
USAtoday.com Travel - Top Stories &bull Jul 20, 2011
The counterintuitive finding, from J.D. Power and Associates' 15th annual study of North American hotel guest satisfaction out today, also comes as many hotels continue to charge extra for Internet access and travelers say they're generally less satisfied with their… Full Story »
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Hotel massage robberies in Chicago
USAtoday.com Travel - Top Stories &bull Jul 10, 2011
Apparently there has been a rash of massage cons in Chicago. Chicago's Sun-Times reported that an incident involving police decoy who played a hotel guest resulted in the arrest of two men Thursday. They appeared in court Saturday. Here's what… Full Story »
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Miami: The Claremont Hotel in Miami Might Also Be Getting a Renovation
Hotel Chatter &bull Jun 14, 2011
It spelled disaster on Sunday night at the Claremont Hotel, when a water pipe burst from inside the ceiling, causing the ceiling to collapse all over the lobby, causing all the sprinklers to go off, causing the fire department to… Full Story »
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Feds track Houston Westin hotel guest with $1 million in cash
USAtoday.com Travel - Top Stories &bull Jun 6, 2011
If you're into money laundering stories, then you need to check out the Houston Chronicle's interesting piece about a traveler who checked into the Westin Oaks Hotel, which is attached to the Galleria shopping mall. The story's about a well-dressed… Full Story »
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Immigration raid targets wrong hotel room, scares family
USAtoday.com Travel (Hotels) - Top Stories &bull May 19, 2011
It would be unnerving for any hotel guest to have someone try to enter their room at 5 a.m. But law enforcement officials burst into one family's ... Full Story »
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Topics:
- Room
- Hotel guest
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Have you been a 'difficult' hotel guest or a 'discerning' one?
USAtoday.com Travel (Hotels) - Top Stories &bull Apr 8, 2011
Customer service consultant Steve Curtin, formerly a Marriott training director for the demanding New York City market, writes about how hotel ... Full Story »
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New York: Calling In Early In Manhattan? Stay Up For a Game of Chess at Gild Hall
Hotel Chatter &bull Feb 24, 2011
We can always count on Thompson Hotels for true customer service. As if designer condoms weren't enough, Gild Hall has chosen to satisfy that eternal hotel guest need to play a game of chess. Indeed, scattered throughout the ski-lodge style… Full Story »
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PointMaven now Lists Bonuses for Meeting Planners
Miles & Points &bull Jun 23, 2008
Many hotel programs offer incredible amounts of points to meeting and event planners. Starwood, Marriott and IHG's Priority Club all offer points for event-dollars in their hotel guest plans. Since events can run thousands to hundreds of thousands of dollars,… Full Story »
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Topics:
- Hotel
- Marriott
- Hotel guest
